Call Customer Care at 800.532.3384

At TRS-Environmental, we understand the importance of quality and reliability in the products we supply. Our Calibration and Testing Laboratory is staffed by more than 40 professional Metrologists and Technicians, dedicated to providing equipment that meets and exceeds your expectations. Our specially trained staff will ensure the equipment you receive will be properly configured, fully tested and calibrated.
 

Contacting Customer Care

If your instrument is not functioning properly, or you have questions regarding its operation, call Customer Care at 800.532.3384.

If you encounter a problem with your system, write down any beep codes or error messages you experience. Be prepared to provide the Customer Care representative a clear description of the problem.

Before calling the Customer Care Center have the following information ready:

The brand and model number of the equipment The system's asset tag number (or serial number) The brand(s) and model(s) of any peripherals being used Any beep codes and/or error messages The results of any diagnostic tests What you were doing when the problem occurred What steps you've already taken to resolve the problem

Customer Care Center phones are staffed 24 hours a day, 7 days a week for your convenience. Our representatives quickly respond to your request for assistance within seconds of your initial phone call. Thank you for the opportunity to serve you.